Privacy policy
At WINOKJZ, accessible from https://winokjz.com, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website or make a purchase from us.
1. Information We Collect
Personal Information You Provide:
Contact Information: Name, email address, phone number, shipping and billing address
Account Information: Username, password, purchase history, preferences
Payment Information: Payment method details (processed through secure third-party payment processors)
Communications: Correspondence, feedback, and customer service inquiries
Information Collected Automatically:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on site, links clicked, referring website
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
Process and fulfill your orders
Communicate with you about orders, products, services, and promotions
Improve our website, products, and customer service
Personalize your shopping experience
Detect, prevent, and address technical issues and fraudulent activities
Comply with legal obligations
Send marketing communications (with your consent where required)
3. Legal Basis for Processing (For EEA Users)
If you are located in the European Economic Area (EEA), we process your personal information based on:
Performance of a contract with you
Your consent
Compliance with legal obligations
Legitimate business interests
4. Sharing Your Information
We may share your information in the following circumstances:
Service Providers: With trusted third parties who perform services on our behalf (payment processing, shipping, marketing, analytics)
Legal Requirements: When required by law or to protect our rights, property, or safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you give us explicit permission to share your information
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Remember your preferences and settings
Analyze website traffic and usage patterns
Deliver targeted advertisements
Improve website functionality
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure socket layer (SSL) encryption
Regular security assessments
Access controls and authentication procedures
Secure data storage practices
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes for which it was collected
Comply with legal obligations
Resolve disputes
Enforce our agreements
8. Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing
Portability: Request transfer of your information to another service
Objection: Object to certain processing activities
Withdraw Consent: Withdraw previously given consent
Opt-Out: Opt out of marketing communications
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your information.
11. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.
12. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
Know what personal information is collected, used, shared, or sold
Delete personal information
Opt-out of the sale of personal information
Non-discrimination for exercising CCPA rights
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
WINOKJZ Data Protection Officer
1454 Davis Ln
Denver, CO 80222
United States
Email: assistance@winokjz.com
Phone: +1 620-322-1059
15. Complaints
If you have concerns about how we handle your personal information, you have the right to lodge a complaint with your local data protection authority.